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Counselling - Free, confidential and for any age

Self-refer to our counselling service. We offer sessions in person at our Port Road office, and by phone or video. 

Our qualified and experienced counsellors work with children, young people, adults and groups.

Are anxious feelings interfering with daily life?

Are you feeling down a lot of the time?

Are you dealing with loss or grief on your own?

Counselling is a confidential safe space where you can explore your concerns with a trained, active listener. Our Counsellors work with issues including but not limited to: Depression, Anxiety, Stress, Grief,  End of life grief, Low self-esteem, Bullying, Relationship issues and Sleep issues. 

We aim to be a culturally responsive, safe and effective service and have counsellors who are trained in suicide prevention.

To receive counselling refer yourself here or use the form below.

What happens next:

You can refer by filling in a short form or you can call us. We'll send you a written acknowledgment with an estimated wait time. Then, one of our counsellors will phone or message you to arrange a first appointment.

You can ask for a male or female counsellor when referring. 

If you need to talk to someone right now

You can call us on 07 865 7065 or pop into our office between Monday to Friday 9.00 am - 3.00 pm. We endeavor to help where we can for people who choose to walk in - sometimes there may be a slight wait. Please note, we are not a crisis centre. 

You can talk to a trained counsellor for free 24/7 confidential help, advice or support. Call or text 1737 any time for free support.

Other helpline numbers:

  • Healthline – 0800 611 116

  • Lifeline – 0800 543 354

  • Mental Health Crisis (Coromandel) – 0800 505 050

  • Youthline – 0800 376 633

  • Alcohol & Drug helpline – 0800 787 797

  • Suicide prevention - 0800 435 728

  • Depression Helpline - 0800 111 757

  • IN AN EMERGENCY PLEASE CALL 111 

Our Counsellors 

Our counsellors are registered with the New Zealand Association of Counsellors. 

Read about our counsellors here.

Koha contribution

Our counselling service is free and you don't need to pay. If you'd like to give a koha, we're grateful, but nobody is asked to, and nobody is turned away.

We understand that finances can be a significant challenge for many individuals. As a charity, we also face the pressures of rising costs.

If you're able to give a koha, it helps us keep going.

Donation payments are tax deductible, allowing you to receive 33% of your donations back from the IRD. Please ask us for a tax receipt at the end of the financial year.

Referral Form

Your Details:

About The Person You're Referring:

Message Sent. We will be in touch soon.

Privacy Statement 

We respect your privacy. The information you provide on this referral form will be used only to assess and triage your referral and to share relevant details with the counsellor supporting you. Your information will be kept confidential and will not be shared with any other person or organisation without your consent, unless required by law or where there is a serious concern for safety.

Come and see us at Eastern Coromandel Community Services Trust

Address: 505 Port Road, Whangamatā, 3620, New Zealand
Phone: 07 865 7065
Email: info@communityservices.org.nz

Hours:
Monday 9:00am - 3:00pm
Tuesday 9:00am - 4:30pm
Wednesday 9:00am - 4:30pm
Thursday 9:00am - 4:30pm
Friday 9:00am - 3:00pm

Charity registration CC11448

Help starts here - take the first step in your journey by making a referral.

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