Eastern Coromandel Community Services Trust provides confidential services and your privacy is important to us.

We are committed to acting in accordance with the Privacy Act 2020. This privacy statement explains how the ECCS collects, stores, uses and protects your personal information.

The types of information we may collect are:

• Name

• Contact information including phone number and email address

• Details about your enquiry

• Demographic information such as your gender, age, ethnicity, and location

We require this information to understand your needs and to be able to provide you with the appropriate and best quality of service.

We collect your personal information in order to:

• Help you with your enquiry

• Help us improve our services

• Seek funding for our services and report to our funders

Any information shared with Eastern Coromandel Community Services Staff or Volunteers will be kept confidential within the Eastern Coromandel Community Services agency and their professional supervisors.

Occasionally there is a need to share certain information outside of Eastern Coromandel Community Services to the Ministry of Social Development (MSD) or other government agencies for funding, reporting or auditing purposes. This is statistical information and is presented without identifying details so it is not possible to connect information to a specific person.

Rarely, information may be shared if there is a reported concern for you or others safety.  Your consent to share information will be sought prior to release.